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News
Effective telephone training that really makes a difference!
In veterinary practice it is very hard to find the right training with plenty of theory content and a high level of interactivity.
Who is this course for?
All those who have regular contact with customers – receptionists and nurses. Areas covered are:
- Turning enquiries into appointments
- Customer care = client for life
- Learn to love the telephone
- Practice policy – do you always give the right message
- What do your customers really think of you
Delegates will have the opportunity to practice their telephone skills in everyday situations. There will be demonstrations of the good, the bad and the ugly.
| Course location | Date |
| Manchester | 16th July |
| Nottingham | 23rd July |
| Maidstone | 14th August |
| Newcastle | 27th August |
| Bristol | 10th September |
Cost: £250 ex VAT (tea/coffee and lunch included).
Download a faxback form (PDF). For further information contact Natalie on 01223 895818 or email natalie@askonstream.com.